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Store Policy

Customer Care

At Shopping Decor Art, your satisfaction and peace of mind are our top priorities. Whether you have a question about our products, need help tracking an existing order, or want styling advice for your living space, our dedicated support team is here to help every step of the way.

How We Can Help You

  • Order Assistance: Tracking updates, order modifications, and cancellations.

  • Product Information: Details about materials, sizing, dimensions, and care instructions.

  • Returns & Exchanges: Easy guidance through our 30-day return process.

  • Styling & Decor Support: Advice on selecting the perfect pieces for your home decor project.

Contact Information

  • Email Support: contact@shoppingdecorart.com

  • Customer Service Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)

  • Response Time: We respond to all inquiries within 24 business hours.

Quick Helpful Links

Before reaching out, you might find an instant answer to your question in our quick resource pages:

Privacy & Safety

Aqui estão opções completas para a página de Privacy & Safety (Política de Privacidade e Segurança) em inglês para a Shopping Decor Art, estruturadas segundo os padrões de conformidade exigidos nos EUA (como a LGPD americana / CCPA na Califórnia e requisitos do Shopify/Wix e gateways de pagamento):

Opção 1: Completa e Abrangente (Recomendada)

Privacy & Safety Policy

At Shopping Decor Art, we are deeply committed to protecting your personal information and ensuring a safe, secure online shopping experience. This Privacy & Safety Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

1. Information We Collect

When you place an order or create an account, we collect necessary personal details, including:

  • Personal Identification: Your name, billing address, shipping address, email address, and phone number.

  • Payment Information: Payment details processed through encrypted payment gateways (we never store full credit card numbers on our servers).

  • Device Data: IP address, browser type, device information, and browsing patterns collected automatically via cookies to enhance your site experience.

2. How We Use Your Information

We use the information collected solely to:

  • Process, fulfill, and ship your orders.

  • Send order confirmations, tracking updates, and customer support communications.

  • Improve store performance, product selections, and website navigation.

  • Send promotional emails or newsletters (only if you explicitly opt in; you may unsubscribe at any time).

3. Data Safety & Secure Shopping

Your privacy and financial safety are protected with industry-standard security measures:

  • SSL Encryption: Our website uses 256-bit Secure Socket Layer (SSL) encryption to protect all sensitive data during checkout.

  • Secure Payments: Payments are handled strictly through PCI-compliant credit card processors and trustworthy gateways (e.g., Stripe, PayPal, Apple Pay).

  • No Selling of Personal Data: We never sell, rent, or trade your personal information to third parties.

4. Third-Party Services

We only share essential data with trusted third parties necessary to run our business, such as delivery carriers (USPS, UPS, FedEx) and payment processors. These partners are required to protect your information and use it exclusively to perform their service.

5. Cookies

We use cookies to keep track of items in your shopping cart, remember user preferences, and analyze site traffic to provide a seamless browsing experience. You can choose to disable cookies in your browser settings at any time.

6. Your Rights

US residents have the right to request access to the personal data we hold about them, request corrections, or ask for the deletion of their personal information.

7. Contact Us

If you have any questions or concerns regarding our Privacy & Safety Policy, please reach out to our team:

Payment Methods

Wholesale Inquiries

Wholesale & Bulk Orders

Thank you for your interest in partnering with Shopping Decor Art! We love collaborating with interior designers, boutique owners, hospitality groups, staging companies, and corporate clients looking for high-quality wall art, lighting, and home decor.

Why Partner With Us?

  • Competitive Bulk Pricing: Tiered discounts based on order volume.

  • Curated Collections: Access to our premium line of home decor and lighting.

  • Dedicated Support: Personalized assistance from an account specialist to ensure smooth fulfillment.

  • Reliable Delivery: Fast and insured nationwide shipping across all 50 US states.

How to Apply for a Wholesale Account

To apply for a wholesale or trade account, please send an email to wholesale@shoppingdecorart.com (or support@shoppingdecorart.com) with the following information:

  1. Business Name & Website

  2. Contact Name & Phone Number

  3. Tax ID / Reseller Permit Number

  4. Estimated Order Volume or Project Details

Our trade team will review your application and respond within 24–48 business hours with our wholesale catalog and pricing details.

Payment Methods

Payment Methods

At Shopping Decor Art, we strive to make your shopping experience as convenient and secure as possible. We accept a wide variety of trusted payment options at checkout.

Accepted Payment Options

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover, and Diners Club.

  • Digital Wallets: Apple Pay, Google Pay, and Shop Pay for fast and seamless express checkout.

  • PayPal: Pay securely using your PayPal account balance or linked cards.

  • Buy Now, Pay Later (BNPL): Klarna or Afterpay (flexible, interest-free installment plans available at checkout).

Payment Security & Encrypted Checkout

  • 256-Bit SSL Encryption: All transactions are processed through encrypted connections to ensure your personal and financial details remain 100% safe.

  • PCI-DSS Compliant: Our payment processing meets the highest international security standards (Level 1 PCI Compliance).

  • No Stored Card Details: We never store or have direct access to your full credit card numbers on our servers.

Billing & Charges

  • All prices listed on our website are in US Dollars (USD).

  • Your card or payment method will be charged immediately upon placing your order.

  • If you have any questions regarding a charge or billing detail, please reach out to us at contact@shoppingdecorart.com.

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